Frequently Asked Questions
Category description
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Education
- What organizations accept IES CEU credits?
- Does the IES keep track of my IES CEU credits?
- Do I need to be an IES member to take courses on the IES eLearning website?
- How do I get my CEU certificate?
- Where can I find what courses I have registered for but not yet completed?
- How do I log in to IES eLearning?
- How do I register to take a course on the IES eLearning website?
- How can I find an IES Section near me?
- How can I become an IES member?
- Is there a benefit of being an IES member in taking these courses?
- My company has lighting education videos/webinars, can we have these posted on the IES eLearning website?
- Can I still watch archived content like Standards Webinars and Education Webinars for free as a member?
- Will there be more courses added in the IES eLearning Center?
- What if I have a group that wants to view the course together?
- What if I fail the quiz?
- What is a “Package” in the eLearning course list?
- What if I can’t find my email receipt?
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IES Webstore
- I downloaded the document I just purchased from the bookstore. It is asking for a password, what do I do? What is the password?
- I want to purchase ANSI/IES LS-1-20 standard but I can’t find it in IES webstore. Can you help me to find this specific standard?
- Can the document I purchased in the IES bookstore be housed/placed on our office network and viewed by multiple people in our office?
- How do I obtain a copy of an invoice/receipt for my IES bookstore purchase?
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Illumination Awards
- Who can submit to the Illumination Awards?
- What types of projects can be submitted to the Illumination Awards?
- How much does it cost to submit to the Illumination Awards?
- Which IES Section should I submit my project to within the Illumination Awards program?
- Can I resubmit my projects to the Illumination Awards program if I did not receive an award for a previous submission?
- Will my project be judged if my local Section is not listed on the Illumination Awards submission portal?
- Are submitters allowed to revisit a previous submission, submitted to the Illumination Awards?
- Can submitters edit their project once it has been submitted to Illumination Awards program?
- Is there a way to begin a second and third Illumination Award submission before finishing the first?
- Can the Interior Lighting Design Illumination Award submission category include residential projects?
- How will my Illumination Award project submission be judged?
- Why did my project submission not receive an Illumination Award?
- What is the process for international award recipients attending the Illumination Awards Gala?
- What forms of consent are required to submit to the Illumination Awards?
- Can Illumination Award recipients order duplicate award certificates?
- How do I complete my Section Chair Processing for the Illumination Awards program?
- I’m a Section Awards Chair and my Section is not listed on the Illumination Awards submission site. What should I do?
- Can Illumination Award Section Chairs make edits to projects?
- Are Illumination Award Section Chairs allowed to revisit a completed submission at a later date?
- Can an Illumination Awards Section Chair download submitted projects, photos and videos for Section Judging as opposed to using the online portal to view all projects?
- How do I complete my Online Merit Judging for the Illumination Awards program?
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Lighting Library
- How do I access the Lighting Library?
- What if we have more individual members at our company than our Sustaining Member level allows/permits?
- Can I purchase additional login access to the Lighting Library®?
- How do we best administer and secure our company’s Lighting Library access?
- Are only the Sustaining Member full-time (FTE) employees allowed to use the discount codes and Lighting Library logins?
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Membership
- How do I become an IES Member?
- Where is my nearest Section?
- I forgot my password, how can I reset it?
- I am interested on joining the IES as an individual member, how do I join?
- I was a member in the past and let my membership lapse, can I rejoin the IES?
- How can I renew my membership?
- How can a change my Section?
- How can I access an invoice for my membership?
- I joined/renewed and need a receipt of my payment?
- How much are your individual membership dues?
- Are membership dues a one-time payment, monthly or annual?
- Are there any discounts on IES membership dues through my employer?
- Are there membership categories for companies or other organizations?
- Can I join as an individual if my company is a sustaining member?
- How do I renew my company’s Sustaining membership?
- I have multiple accounts, how can I combine them?
- How do I join or change my membership classification to Member Grade?
- I’m the company’s New Sustaining Member point of contact. What do I do now?
- I didn’t receive my welcome email and information (or something is missing), what do I do?
- How can the designated point of contact for our Sustaining Membership be changed/updated?
- How is our Sustaining Membership invoiced? Can we request monthly or quarterly invoices?
- We need more discount codes for our employees, how do we get those?
- I’d like to upgrade my Sustaining Membership level; how do I do that?
- Some of my employees already have individual memberships, what happens to those?
- Will our current employee Individual members keep their current/same member identification numbers?
- I am an employee of a Sustaining Member. How do I find out who my Sustaining Member designated contact person is?
- How do my employees and/or individual members receive the discount codes?
- What is the discount code used for?
- If someone doesn’t get the discount code then what discounts do other individual members at my company receive?
- I am an employee of a Sustaining Member but cannot utilize/access any of the benefits or the lower member pricing for things like the educational webinars. What do I do?
- Will the Sustaining Member and their designated point of contact receive hard copies of the LD+A magazine, and how many?
- What is the Introduction to Lighting Course?
- How do my employees take the free Introduction fo Lighting Course we have as a Sustaining Member Benefit?
- Can my employees earn a CEU if they complete the Introduction to Lighting Course?
- Can a group of employees take the Introduction to Lighting Course together?
- How does my company secure the Sustaining Member tax deduction benefits?
- As a Sustaining Member my company wants to create and teach an in-person course that offers continuing education units. What do I do?
- Do I need to be a member of IES in order to be a part of a Section?
- How do I find out which Section I belong to or should belong to?
- What does an IES Section do?
- Do I have to attend Section meetings or activities?
- Why should I participate at the Section level? There are many benefits to being an active participant:
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Progress Report
- What is the mission of the IES Progress Report?
- Why are “Applications” no longer a category?
- What is the difference between “submitter information” and “contact information”?
- Who can I contact for guidance with the required information to complete a submittal form?
- If my product is accepted, how am I able to use the IES Progress Seal on my collateral?
- What does “provide specific information on how your product is a technological advancement” mean?
- Why do I have to have an attachment for each significance listed?
- Are line extensions automatically accepted if the original product was accepted by the IES Progress Committee?
- Do I need to supply a competitive matrix with my submittal?