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Frequently Asked Questions
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Frequently Asked Questions
I forgot my password, how can I reset it?
I am interested on joining the IES as an individual member, how do I join?
I was a member in the past and let my membership lapse, can I rejoin the IES?
How can I renew my membership?
How can a change my Section?
How can I access an invoice for my membership?
I joined/renewed and need a receipt of my payment?
How much are your individual membership dues?
Are membership dues a one-time payment, monthly or annual?
Are there any discounts on IES membership dues through my employer?
Are there membership categories for companies or other organizations?
Can I join as an individual if my company is a sustaining member?
How do I renew my company’s Sustaining membership?
I have multiple accounts, how can I combine them?
How do I join or change my membership classification to Member Grade?
I'm the company's New Sustaining Member point of contact. What do I do now?
I didn't receive my welcome email and information (or something is missing), what do I do?
How can the designated point of contact for our Sustaining Membership be changed/updated?
How is our Sustaining Membership invoiced? Can we request monthly or quarterly invoices?
We need more discount codes for our employees, how do we get those?
I'd like to upgrade my Sustaining Membership level; how do I do that?
Some of my employees already have individual memberships, what happens to those?
Will our current employee Individual members keep their current/same member identification numbers?
I am an employee of a Sustaining Member. How do I find out who my Sustaining Member designated contact person is?
How do my employees and/or individual members receive the discount codes?
What is the discount code used for?
If someone doesn't get the discount code then what discounts do other individual members at my company receive?
I am an employee of a Sustaining Member but cannot utilize/access any of the benefits or the lower member pricing for things like the educational webinars. What do I do?
Will the Sustaining Member and their designated point of contact receive hard copies of the LD+A magazine, and how many?
What is the Introduction to Lighting Course?
How do my employees take the free Introduction fo Lighting Course we have as a Sustaining Member Benefit?
Can my employees earn a CEU if they complete the Introduction to Lighting Course?
Can a group of employees take the Introduction to Lighting Course together?
How does my company secure the Sustaining Member tax deduction benefits?
As a Sustaining Member my company wants to create and teach an in-person course that offers continuing education units. What do I do?
Do I need to be a member of IES in order to be a part of a Section?
How do I find out which Section I belong to or should belong to?
What does an IES Section do?
Do I have to attend Section meetings or activities?
Why should I participate at the Section level? There are many benefits to being an active participant:
Where is my nearest Section?
How do I become an IES Member?
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I downloaded the document I just purchased from the bookstore. It is asking for a password, what do I do? What is the password?
I want to purchase ANSI/IES LS-1-20 standard but I can’t find it in IES webstore. Can you help me to find this specific standard?
Can the document I purchased in the IES bookstore be housed/placed on our office network and viewed by multiple people in our office?
How do I obtain a copy of an invoice/receipt for my IES bookstore purchase?
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How do we best administer and secure our company's Lighting Library access?
Can I purchase additional login access to the Lighting Library®?
Are only the Sustaining Member full-time (FTE) employees allowed to use the discount codes and Lighting Library logins?
How do I access the Lighting Library?
What if we have more individual members at our company than our Sustaining Member level allows/permits?
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Who can submit to the Illumination Awards?
What types of projects can be submitted to the Illumination Awards?
How much does it cost to submit to the Illumination Awards?
Which IES Section should I submit my project to within the Illumination Awards program?
Can I resubmit my projects to the Illumination Awards program if I did not receive an award for a previous submission?
Will my project be judged if my local Section is not listed on the Illumination Awards submission portal?
Are submitters allowed to revisit a previous submission, submitted to the Illumination Awards?
Can submitters edit their project once it has been submitted to Illumination Awards program?
Is there a way to begin a second and third Illumination Award submission before finishing the first?
Can the Interior Lighting Design Illumination Award submission category include residential projects?
How will my Illumination Award project submission be judged?
Why did my project submission not receive an Illumination Award?
What is the process for international award recipients attending the Illumination Awards Gala?
What forms of consent are required to submit to the Illumination Awards?
Can Illumination Award recipients order duplicate award certificates?
How do I complete my Section Chair Processing for the Illumination Awards program?
I’m a Section Awards Chair and my Section is not listed on the Illumination Awards submission site. What should I do?
Can Illumination Award Section Chairs make edits to projects?
Are Illumination Award Section Chairs allowed to revisit a completed submission at a later date?
Can an Illumination Awards Section Chair download submitted projects, photos and videos for Section Judging as opposed to using the online portal to view all projects?
How do I complete my Online Merit Judging for the Illumination Awards program?
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What is the mission of the IES Progress Report?
Why are “Applications” no longer a category?
What is the difference between “submitter information” and “contact information”?
Who can I contact for guidance with the required information to complete a submittal form?
If my product is accepted, how am I able to use the IES Progress Seal on my collateral?
What does “provide specific information on how your product is a technological advancement” mean?
Why do I have to have an attachment for each significance listed?
Are line extensions automatically accepted if the original product was accepted by the IES Progress Committee?
Do I need to supply a competitive matrix with my submittal?
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How can I find an IES Section near me?
How can I become an IES member?
Is there a benefit of being an IES member in taking these courses?
My company has lighting education videos/webinars, can we have these posted on the IES eLearning website?
Can I still watch archived content like Standards Webinars and Education Webinars for free as a member?
Will there be more courses added in the IES eLearning Center?
What if I have a group that wants to view the course together?
What organizations accept IES CEU credits?
Does the IES keep track of my IES CEU credits?
What if I fail the quiz?
What is a “Package” in the eLearning course list?
What if I can’t find my email receipt?
Do I need to be an IES member to take courses on the IES eLearning website?
How do I get my CEU certificate?
Where can I find what courses I have registered for but not yet completed?
How do I log in to IES eLearning?
How do I register to take a course on the IES eLearning website?
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